Throughout the live-chat experience, users may be able to find out and reflect on their questions and uncertainty about the future. To meet the future self, users are required to achieve five steps in the conversation.

The five steps: finance, career, physical health, mental health and relationships, are the common categories we ask ourselves. They are closely related when it comes to our future and may also encourage us to visualise and plan our future. The conversation starts according to the detection of the keywords sent by the user. Some categories may provide open-ended answers, while some may provide suggestions. This live-chat experience is a fun way to talk about ageing and make reflections.

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The project aims to engage and interact with users in a comfortable and relaxing atmosphere. We all understand that curiosity is the best investment we can make to bring innovations. To develop curiosity, we need to explore and keep asking new questions. This project allows users to cultivate curiosity through open-ended answers and guides them to reflect.